New and Junior Managers

You learn more quickly under the guidance of experienced teachers. You waste a lot of time going down blind alleys if you have no one to lead you.
W. Somerset Maugham

Research sponsored by the Charted Institute of Personnel and Development shows that a front line manager's ability to recruit people with the appropriate skills, motivate them and create opportunities for them to perform, develop and succeed, are crucial for business performance. The grandest strategies cannot be carried out if the front line workforce are unable or unwilling to implement.

Many people new to management roles have been excellent individual contributors and often display a desire to succeed and a core set of delivery competencies which mean they shine. Many become either ineffective or disillusioned because they don't know how to cope with different challenges such as dealing with performance issues, holding productive team meetings and briefings, encouraging others to contribute more, deal with conflicts and conflicting priorities - work with people who may not have the same personalities or competencies they themselves possess.

Our offering

At cfa we have worked for a number of clients on first line manager programmes, ranging from a series of one day modules, through to a week long intensive residential for new managers from across Europe, the Middle East and Africa. We have worked on the following topics:

• Managing Optimum Performance
• Understanding yourself and others
• Communicating effectively, including holding team briefings
• Managing teams
• Assertiveness skills
• Implementing change
• Flexing your leadership style
• Commercial awareness
• Presenting with Impact
• Managing yourself and your time
• Finance for non-financial managers